Neil Business - 21/12/2020 Confirmed reviews ALL, Was in and out for work but was excellent, murraybinning 21/12/2020 TripAdvisor review. As a return guest I appreciate the followup feedback, the recognition of your experience to date and of course your comment about the smell on the 7th floor. The suites feature a king-size Sofitel MyBed™ plus pillow menu, designed for deep and restful sleep. I received other commentary from the Friday December 18, but I did not realize it was out for a week. Children & extra beds One child 0 - 3 years Extra bed FREE Existing beds FREE One child 4 - 12 years Existing beds FREE Extra bed nz$ 100 Children above 12 years or adults Extra bed nz$ 100 There are no cribs provided in a room. It had been a rush to get from the ferry in good time for dinner but staff at the front desk reassured us that all would be well. New Zealands most prestigious boutique hotel, the Sofitel is located in the heart of downtown Queenstown and since its launch in 2004 has quickly become a tourism icon. Sofitel’s famous MyBed is … I am glad that you enjoyed your stay from the moment you arrived to the departed. With Warm Regards, Som Namprasert Guest Relations Manager, Dear Ms. Lynaire G., Bonjour! We look forward to staying again which is dependant on my husband’s health. The staff were not at all upset that we had a dog in the car and went beyond the call of duty to accommodate our needs keeping the vehicle close by and offering to take us to the vehicle if we needed to check on our pet. Stay at this 5-star luxury hotel in Auckland. Inspired by New Zealand's landscape. Finally Mr L. Merry Xmas and sincerely have a safe and festive season and better times for us all in 2021. Couples - 20/12/2020 Confirmed reviews ALL. Indulgence is the new wellness We're all about guilt-free indulgence and the fine art of "being" at Sofitel. Hotel Grand Windsor Auckland - Mgallery By Sofitel - Offering a casino, a shared lounge and a golf course, Hotel Grand Windsor Auckland - Mgallery By Sofitel is located in Auckland Central Business district, next to Britomart. With Warm Regards, Som Namprasert Guest Relations Manager, Bonjour Mr G., Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. With Warm Regards, Som Namprasert Guest Relations Manager, Bonjour Ms G., Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. With Warm Regards, Som Namprasert Guest Relations Manager, Bonjour Mr Mrs J., Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour to provide us with such a heartwarming review. Thankyou for the personalized feedback Mr M. especially relating to your bond experience as it allows other travelers to know the process. Wonderful! We were told the restaurant would be full and staff would try to get us. Super friendly staff, fast easy check in. Thank you!!! I will of course share the detailed insight you have provided with the relevant team members but across the whole community of people here, I will continue to celebrate their work as you have. accommodation » hotels The Classic Room is a cosy respite from a demanding schedule and offers a modern bathroom with rain shower and French amenities. Beloved by locals and guests alike. Thank you Sofitel for a very enjoyable stay! New Zealand Parliament Buildings is minutes away. The seafood platter is just divine and we are so proud of the service our ambassadors provide, especially Angel and Sulaiman. Complete your Auckland adventure with a nearby sea life safari, fishing charter or thrilling, high-speed jet boat tour, or take the family to explore Kelly Tarlton's Aquarium a few minutes drive away. It was our pleasure absolutely madam. I am glad you loved your stay at Sofitel Auckland Viaduct Harbour and found our location to be very handy. They made our stay! Dan Lake. Sofitel Auckland Viaduct Harbour: Excellent Sofitel NZ - See 3,525 traveller reviews, 1,197 candid photos, and great deals for Auckland Central, New Zealand, at Tripadvisor. After an extensive makeover, the hotel has reopened its doors with a fresh new luxurious look. Sofitel Auckland Viaduct Harbour offers 82 accommodations with iPod docking stations and minibars. I also note your comment about the drink voucher for our ALL program and will reiterate this policy with our front office team. I am so glad you enjoyed your stay with us and that the Sabrage bar is now your favorite!! With Warm Regards, Som Namprasert Guest Relations Manager, Bonjour Ms. W., Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. Delight in the sheer exuberance of our guest rooms & suites, featuring vintage gold and bronze tones complemented by a myriad of luxurious textures. As of 27 Nov 2020, prices found for a 1-night stay for 2 adults at Sofitel Wellington on 29 Nov 2020 start from NZ$229, including taxes and fees. Dinner while very tasty had tiny portions, we are not all on a diet chaps! The room was spacious and comfortable beds. Guests praise the dining options. A second bedroom is available via an interconnecting Luxury Room with Marina View from the lounge area. WiFi is free, and this hotel also features a restaurant and a gym. The venue is housed in historic buildings. EARLY CHECK IN FROM 8AM (Paying) Arriving on an early flight? We were welcomed at the hotel in an extremely friendly manner and were immediately made to feel special. On behalf of the entire team, have a wonderful Christmas and New Year! Breakfast at the restaurant was tasty and food well presented. Our guests praise the breakfast and the helpful staff in our reviews. It is always a pleasure to receive positive feedback. See 561 traveler reviews, 437 candid photos, and great deals for Sofitel Wellington, ranked #5 of 51 hotels in Wellington and rated 4.5 of 5 at Tripadvisor. Please email h9051@sofitel.com to book. Sofitel Auckland Viaduct Harbour: Best beds at the Sofitel - See 3,513 traveler reviews, 1,165 candid photos, and great deals for Sofitel Auckland Viaduct Harbour at Tripadvisor. It is always a pleasure to receive positive feedback and to hear the team looked after you so well. I also note your comment about bottled water, which Im sure you reconciled against our Kaitiaki, care for the environment program by not providing plastic bottled water, and your suggestion to provide glass bottled water. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. French luxury and local cuisine in the world's most exciting city. Valet parking $40.00 per night (Valet car parking). Discover genuine guest reviews for Sofitel Wellington along with the latest prices and availability – book now. Popular attractions Te Papa (Museum of New Zealand) and Interislander Ferry Terminal are located nearby. Features include espresso machines, Bose sound systems, French amenities & oversized bathrooms. Amazing team of people and a fabulous premises. Customer review rating 4.7/5 7,300 reviews, I cannot take advantage of the Members' rate, French luxury and local cuisine in the world's most exciting city. Merci for your detailed comments on the room design and specifications Mr W.. It is always a pleasure welcoming you to Sofitel Wellington. Kia hauora, Be well, from our whole team at Sofitel Wellington, Raymond Faulkner, GM, Bonjour, Kia ora Mr P., firstly and mostly thank you, nga mihi for supporting our team with your time and choice to stay with us. Merci. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Colin D. Couples - 25/12/2020 Confirmed reviews ALL, Great Staff, Nice Room , Excellent Restaurant, David Couples - 25/12/2020 Confirmed reviews ALL, Always enjoy our stay at the Sofitel Wellington , Staff friendly and helpful and we always enjoy dinner at the restaurant, Well located and fantastic enjoyable experience, Anonymous Couples - 24/12/2020 Confirmed reviews ALL, A very good stay Awesome friendly and helpful staff from front office to restaurant staff Congratulate the Manager on a well organized establishment, Adele Solo - 22/12/2020 Confirmed reviews ALL. From AU$223 per night on Tripadvisor: Sofitel Queenstown Hotel & Spa, Queenstown. I truly am so sorry to hear of the several shortcomings you encountered during your stay with us. Merci again for your kind words ans support Ms S., and sincerely, best wishes for the Xmas and NY period. Lindsay B. Sincerely, Hemant Chawla Guest Experience Manager Sofitel Wellington, Bonjour Kia ora Steve W., Thank you, merci, nga mihi for your valued and constructive feedback. the seafood feast was sensational, Mia G. Families - 26/12/2020 Confirmed reviews ALL. Love the new champagne bar! I have read with disappointment your experiance with your group and the Birthday party. Disappointed on the communication with the meals feed back on how we would be seated as party of 12 and the forms to order a cake that had been sent to me couldn't be filled in on line I did try to ring but did not get through and with( no details on how to pay up front as requested) resulting in no birthday cake even though the hotel would have had all my details as we where booked in. It was wonderful! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Inside the new Sofitel Auckland Viaduct Harbour. You make us feel so welcome and look after us so well. Sofitel Bed Mattress & Box Spring. We’re idyllically situated in Queenstown, New Zealand, overlooking Lake Wakatipu to The Remarkables mountain range, and aim to embody the spirit of our location. La Serre is the perfect retreat to indulge in a light meal or enjoy a delectable beverage. Enjoy one more shower or a nap before checking out. 1 Queen size bed, 20sqm with City Views. Anonymous Business - 19/12/2020 Confirmed reviews ALL, Beautifully decorated, central location, great service Room service menu did not have many healthy options- ie no salads or protein.vegetable type meals. Providing exceptional personal service, the lobby and lounge flow into a resplendent reception enclave, invoking the panache of Paris and warm hospitality inherent to any Queenstown stay. See 3,525 traveler reviews, 1,197 candid photos, and great deals for Sofitel Auckland Viaduct Harbour, ranked #6 of 73 hotels in Auckland Central and rated 4.5 of 5 at Tripadvisor. Arush actually was a winner in our Accor Golden Ticket Award program, so this affirms his selection and recognition. - See 1,816 traveller reviews, 702 candid photos, and great deals for Queenstown, New Zealand, at Tripadvisor. The hotel was conveniently located to the Railway Station that made getting to where we wanted to go much easier. Anonymous Couples - 21/12/2020 Confirmed reviews ALL. Hotel St Moritz offers a choice of spacious rooms and suites, each handsomely appointed with a cocooning alpine vibe. Still we have failed to provide a proper group birthday experiance and having followed it up with our team we now understand how we can do things better moving forward. I will ensure to pass on all the matters to our house keeping team and Food & Beverage team regarding the cleanliness of the bathroom and the level of service in breakfast. We truly hope to have the opportunity to welcome you home once again in the nearest future. I will also make sure that your feedback is passed on to our Food and Beverage Manager. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. You have also noted our location to the station and the city and other travelers can make informed decisions because of your feedback. It brings me great joy to hear our ambassadors looked after you with such care and that you enjoyed the hotels facilities. Couples - 22/12/2020 Confirmed reviews ALL. Jacekta Couples - 20/12/2020 Confirmed reviews ALL. Located in the Queenstown City Center area of Queenstown, New Zealand Amazing deals for 2019 Book instantly Amazing deals for 2019 Read accommodation reviews We have you and your husband in our thoughts and we all hope Mr J. has a good recovery so we can welcome you back to the hotel! Popular attractions Pocitos Beach and Sofitel Montevideo Casino are located nearby. At the Ende of our Tour trough NZ we had a chance to stay at the Sofitel in Auckland. Anonymous Business - 20/12/2020 Confirmed reviews ALL. Definitely a memorable trip thanks to the Sofitel team. Anna M. Couples - 21/12/2020 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager, Bonjour JG, BJ, Lydia & A., Merry Christmas to you all and thank you for your continued support this year. Kia hauora, Be well, from our whole team at Sofitel Wellington, Raymond Faulkner, GM, Dear David L., Bonjour Kia Ora Mr L. , thank you nga mihi, merci for providing this feedback and direction for other guests who have a choice of hotels. New Zealand Parliament Buildings is minutes away. We have a limited Continental breakfast and we do cook to order hot dishes to ensure the quality of delivery but your comments are acknowledged Mr A. regarding the choice of Continental or cooked only for a different price point. I had always always wanted to stay at the Sofitel and the staff made sure that it was a very special night for us. From us all here at Sofitel Wellington, have a safe and happy festive break Mr P.. Raymond Faulkner, GM, Bonjour Kia ora Anna M., I can talk to your comments directly madam. Stay at this 5-star luxury hotel in Auckland. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. 1 Dec, 2020 05:47 AM 4 minutes to read. Well received ,welcomed , no fuss and a pleasant experience on all fronts.-people ,place and facilities. Discover the Sofitel Auckland Viaduct Harbour Hotel, a seamless blend of French elegance within New Zealand's largest city. Chris T. Couples - 20/12/2020 Confirmed reviews ALL. Thank you for taking the time to score our performance, and for calling out a number of highlights for you with our team,. Was not long enough everything was great with a less than satisfactory.... Were exceptionally considerate and went above and beyond for us all in 2021 gratefully accept your affirmation Mr.. Our hotel relaxation and opt to keep your room and `` wellness '' bathroom Couples 24/12/2020... 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